You can save your company time and money when you engage with us to improve the performance of your ServiceNow instance.
Every day ServiceNow users at your company may be losing time and productivity, unnecessarily, while waiting for pages to load in ServiceNow. With our performance SLA, you get a guaranteed improvement in the performance of your ServiceNow instance, or you pay nothing.
We provide a performance SLA that guarantees you get an agreed upon improvement in the performance of your instance, or you pay nothing. In addition to this, we guarantee the performance improvement will be maintained throughout the duration of our agreement.
The value in owning a DotWalk Performance SLA is in the simple guarantee it provides: You only pay for measurable performance improvement. Choose how much faster you want your ServiceNow instance to be and from there DotWalk guarantees your performance stays better for the lifetime of the agreement. If we don't achieve the level of performance you requested you only pay for what you received. We bill quarterly and for each successive quarter again you only pay for achieved SLA levels for that quarter. That's the DotWalk Performance SLA guarantee.
Call us now to schedule a meeting we'll do a free evaluation of your instance to help you determine the appropriate SLA based on your count of transactions, average response time, and level of customization.
We are passionate about making ServiceNow faster for our customers!